SHIPPING & DELIVERY
At Emerson Studios, we are committed to ensuring your pieces arrive quickly and safely. We offer express shipping across Australia and international delivery to selected regions, with duties and taxes paid on eligible destinations. Please review the information below for estimated timeframes, costs, and important delivery notes.
AUSTRALIA
We offer two delivery options via Australia Post:
STANDARD SHIPPING — COMPLIMENTARY
- Available on all full-price orders
- Dispatched same day if ordered before 12pm AEST (Monday–Friday)
- Orders placed on weekends or public holidays ship the next business day
- Estimated delivery within 3–5 business days, depending on location
EXPRESS SHIPPING — FLAT RATE $10
- Available on all orders
- Dispatched same day if ordered before 12pm AEST (Monday–Friday)
- Orders placed on weekends or public holidays ship the next business day
- Estimated delivery within 1–2 business days for most metro areas
PLEASE NOTE:
- Orders placed during promotional or sale periods may experience delays
- Orders over 10kg may incur additional shipping fees
- We do not deliver to PO Boxes or Parcel Lockers
- For business addresses, please include the company name to ensure successful delivery
- Please allow additional time during promotional periods or sales
INTERNATIONAL
We ship worldwide using DHL Express or Australia Post Express. Shipping rates are calculated at checkout.
DISPATCH & DELIVERY
- Orders are dispatched from Melbourne, Australia within 3–7 business days
- Estimated delivery is within 3–7 business days from dispatch, depending on your location
- All orders include tracking and require a signature upon delivery
DUTIES & TAXES
You are currently browsing our Australian website, which ships to select international regions. Duties and taxes may vary depending on your shipping destination:
Duties & Taxes Paid (DTP)
For the following regions, duties and taxes are included at checkout — no additional fees will be charged on delivery:
New Zealand / Oceania (Charged in NZD)
Asia (Charged in AUD)
Duties & Taxes Not Included
For the following regions, you may be required to pay import duties, VAT, or other taxes upon arrival. These charges are determined by your local customs authority:
United States (Charged in USD)
United Kingdom (Charged in GBP)
European Union (Charged in EUR)
We recommend checking with your local customs office for an estimate of duties and taxes prior to placing your order.
ADDITIONAL INFORMATION
- A signature is required upon delivery
- If the delivery address is unattended, a card will be left or the courier will contact you to reschedule
- We do not deliver to PO Boxes or Parcel Lockers internationally — orders to these addresses may be subject to cancellation
- Delivery times may be affected by customs processing, especially during peak periods
If you have any questions about international shipping, please don’t hesitate to contact us at customercare@emersonstudios.com.au. We’re here to help.